Article I - Introductory Provisions

1. The Terms and Conditions apply to every person who enters the website www.hotelpark.sk and uses it (hereinafter referred to as the "User").
2. The Terms and Conditions govern the rights and obligations of the contractual parties arising from the service provision contract on the website www.hotelpark.sk, concluded between the Provider and the User, which concerns the use of services on the website www.hotelpark.sk. If the User does not agree to comply with the Terms and Conditions, they cannot use the services on the website www.hotelpark.sk.
3. The use of information, photographs, or any graphical representations on the website www.hotelpark.sk is subject to the Terms and Conditions.
4. The data and information provided on the website www.hotelpark.sk are informative and not binding. The Provider bears no responsibility for any potential attack on the information provided on the website www.hotelpark.sk by computer viruses.

Article II - Rights and Obligations of the User and the Provider

1. The User confirms that they have read, agree with, and commit to comply with the Terms and Conditions.
2. The User is authorized to use the website www.hotelpark.sk only for personal use or for the purpose of establishing a legal relationship with the Provider.
3. Texts, photographs, and other graphic elements used on the website www.hotelpark.sk are protected by copyright and other legal regulations related to industrial ownership. The User must not copy, reproduce, distribute, modify, or otherwise publicly disseminate them without prior written consent from the Provider.
4. The use of any information and personal data of the User through the website www.hotelpark.sk is considered an explicit consent given by the User to the Provider to use this information and personal data for the purposes for which they were provided, and for the duration required by applicable legal regulations to store and process these data.
5. The Provider commits to keep confidential the information and personal data obtained in this way, except in cases where they are obligated to inform third parties (especially law enforcement authorities) about such information or personal data according to applicable legislation.
6. For natural persons, the Provider agrees to comply with the Personal Data Protection Act.
7. The Provider commits to provide the User with the ordered services in the agreed scope, quality, and time.
8. The User commits to pay the Provider for the ordered services at the required amount and within the required deadline and time.
9. The Provider bears no responsibility for damages incurred in connection with unauthorized use or misuse of the website www.hotelpark.sk, in connection with its malfunction, delay in transmission, attack by computer viruses, or other failures.

Article III - Procedure for Concluding a Service Provision Contract

1. If the User is interested in ordering the Provider's services, they fill out the reservation form and/or order services via the contact form. The User is required to properly fill out all the required data in the reservation and/or contact form. In the contact form, the User is required to include the text of the order. Both the reservation and contact forms are published on the website www.hotelpark.sk.
2. The User sends the order via the completed reservation or contact form to the Provider through the Internet. The delivery of such an order to the Provider is considered a proposal to conclude a service provision contract between the Provider and the User.
3. The Provider accepts the proposal to conclude a service provision contract by issuing a written Reservation Confirmation for the ordered services to the User. The Reservation Confirmation for the ordered services includes the necessary information for the User to pay for the ordered services to the Provider, including the Provider's bank account number, variable symbol, and the price of the ordered services.
4. The User is required to pay the required price of the ordered services to the Provider so that the full amount is credited to the account.
5. If the User does not pay the Provider the required amount for the ordered services, or does not do so within the required time and date, the service provision contract will be canceled before the services are provided by the Provider.
6. If the User cancels the service provision contract before the services are provided, the Provider is entitled to charge the User a cancellation fee as a contractual penalty for canceling the service provision contract before the services are provided.
7. The amount of the cancellation fee depends on the cancellation period. The cancellation period starts on the day the written notification of the cancellation of the service provision contract before the services are provided is delivered to the Provider, and simultaneously on the day the Provider confirms in writing that they have received and registered the User's notification of cancellation of the service provision contract before the services are provided.
8. The Provider is entitled to charge the User cancellation fees according to the current conditions for individual packages and accommodation.
9. If the User cancels the service provision contract before the services are provided for serious reasons such as institutional treatment, natural disaster, military obligations, death, serious illness, or death of a family member, and proves this in writing to the Provider, the Provider will not charge the User a cancellation fee.

Article IV - Final Provisions

1. The Terms and Conditions become effective for the User on the day they use the services of the website www.hotelpark.sk.
2. The Terms and Conditions are exclusively governed, issued, and amended by the Provider.
3. The User declares that they have read the Terms and Conditions and, as a sign of agreement with their content, fills out and sends the reservation and/or contact form with the aim of using the Provider's services listed on the website www.hotelpark.sk.